Ah, Jenny, such true words. I practiced looking deeply into a problem I am having with 2 people that I cannot presently remove from my life. My first instinct was to counter their harsh words with critical words of my own, but reflection taught me that I would be playing into their hands, returning venom for venom. They have shown me who they are, and I have to keep a clear, calm mind when dealing with them. Thanks for writing this. A balm for my stress.